How to Schedule an Appointment with Erik Williams at UCSB's Office of Institutional Student Services
Contacting OISS to Schedule with Erik Williams
Erik Williams handles student conduct and disciplinary matters at UC Santa Barbara's Office of Institutional Student Services (OISS). To schedule an appointment with him, contact OISS directly by phone at (805) 893-4371 or visit their office in the Student Resource Building. You can also email the main OISS inbox to request a specific appointment time, and staff will route your request to Erik's calendar.
The fastest route is usually the phone call. When you call, have your student ID ready and be prepared to briefly explain why you need to meet — whether it's related to a conduct matter, an appeal, or a question about student conduct policy. OISS operates during standard business hours, typically Monday through Friday, 9 a.m. to 5 p.m. If you call outside those hours, leave a voicemail with your name, student ID, phone number, and the reason for your call. Staff will return your call within one business day.
Key Takeaways
- Call OISS at (805) 893-4371 during business hours to book an appointment with Erik Williams directly, or email to request a time slot.
- Have your student ID number ready and be prepared to explain briefly why you need the appointment.
- Bring your student ID and any documents related to your case — conduct notices, incident reports, correspondence from OISS, or written responses you've prepared.
- Email requests typically receive a response within two business days, and phone calls are returned within one business day.
- You can bring a support person, friend, or advocate to your appointment if you notify OISS in advance.
Emailing to Request an Appointment
If you prefer written communication or cannot reach someone by phone, email the OISS office. Include your full name, student ID, and a brief description of why you need to meet with Erik. Mention your preferred meeting times and days of the week if you have scheduling constraints. Email requests typically receive a response within two business days.
The office will either confirm a time slot or ask you to call to coordinate scheduling. Keep a copy of your email for your records so you have documentation of when you requested the appointment and what you said.
What to Bring to Your Appointment
Bring your student ID and any documents related to your case. This might include a conduct notice, an incident report, correspondence from OISS, or any written response you've prepared. If you're appealing a decision, bring copies of the original decision letter and any supporting evidence you want Erik to review.
If you're meeting about a specific incident, write down the date, time, and location so you can reference it clearly during your conversation. Having this information organized saves time and helps Erik understand your situation quickly. If you're responding to a conduct charge, organize your thoughts about what happened and what you want Erik to understand about your perspective.
Walk-In Hours and Same-Day Appointments
OISS may offer walk-in hours for urgent matters, though availability is not may provide. If you have an immediate concern, call ahead to ask whether Erik has same-day availability. Walk-in visits are typically handled on a first-come, first-served basis and may result in a shorter meeting or a scheduled follow-up appointment.
For non-urgent matters, scheduling in advance is more reliable and ensures you get the full time you need to discuss your situation. Most appointments last 30 to 60 minutes, depending on the complexity of your case. If your matter is straightforward, it may be shorter. If you're discussing an appeal or a complicated situation, allow an hour.
Preparing for Your Meeting
Before your appointment, write down the main points you want to cover. If you're responding to a conduct charge, think through what happened and what you want Erik to understand about your perspective. If you're appealing a decision, clearly state the grounds for your appeal — whether you believe there was a procedural error, new evidence has emerged, or you disagree with the interpretation of policy.
Bring a notebook or use your phone to take notes during the meeting. Ask Erik to clarify anything you don't understand about the process, your options, or next steps. If he mentions deadlines or required actions, write them down immediately so you don't miss them later. If you want to bring a support person, friend, or advocate, call OISS ahead of time to let them know so they can plan for space and time.
After Your Appointment
Follow up in writing if any action items were discussed. Send an email to OISS summarizing what you understood from the meeting — the next steps, any deadlines, and what you agreed to do. This creates a record and gives Erik a chance to correct any misunderstandings before they become problems.
If you were told to submit documents or information, do so promptly and keep a copy for yourself. If you don't hear back within the timeframe Erik mentioned, call OISS to check on the status of your case. If you need to reschedule, call OISS as soon as possible. Missing an appointment without notice may delay your case, so contact the office the same day if you can.
Frequently Asked Questions
Can I bring someone with me to my appointment?
Yes. You can bring a support person, a friend, an advocate, or a parent. Call OISS ahead of time to let them know you're bringing someone so they can plan for space and time. Erik will likely ask the other person to introduce themselves and explain their role.
What if I'm not comfortable meeting with Erik Williams?
You can request a different staff member. Call OISS and explain that you'd prefer to speak with someone else. You don't need to provide a detailed reason — a simple request is enough, and the office will work with you to find another staff member who can help.
How long does an appointment usually take?
Most appointments last 30 to 60 minutes, depending on the complexity of your case. If your matter is straightforward, it may be shorter. If you're discussing an appeal or a complicated situation, allow an hour. Erik will let you know at the start if he needs to schedule a follow-up meeting.
What if I miss my scheduled appointment?
Call OISS as soon as possible to reschedule. Missing an appointment without notice may delay your case or affect how it's handled. Explain why you missed it and ask for another time slot. If you need to reschedule more than once, be honest about what's preventing you from meeting so OISS can help you find a time that actually works.
This guide is general information, not professional advice. Offices and providers set their own rules, so check the details with the one you’re seeing. See our Editorial Policy.