How to Log Into TAB Appointment Book if You Work at Luxottica

Logging into TAB through Luxottica's system

If you work at a Luxottica location and use TAB (Total Appointment Book) to manage client bookings, you log in through your Luxottica employee portal, not through a separate TAB website. The login process depends on whether you're accessing TAB from a store computer or remotely.

From a store workstation, TAB usually opens automatically when you log into the Luxottica network with your employee credentials. If it doesn't, ask your store manager or IT contact for the TAB application icon or desktop shortcut — it may be pinned to your taskbar or available through your applications menu.

If you're trying to access TAB from home or another location, you'll need to use Luxottica's remote access system first (often a VPN or Citrix connection), then log in with the same employee username and password you use at the store. Your manager can confirm whether remote access is available for your role.

Key Takeaways

• TAB login uses your Luxottica employee credentials, not a separate account, so your username and password are the same ones you use to clock in or access other store systems.
• From a store computer, TAB typically launches automatically when you log into the network; if not, check your applications menu or ask your manager for the shortcut.
• Remote access to TAB requires Luxottica's VPN or Citrix connection before you can log in, and not all roles have remote access enabled.
• If you've forgotten your password or can't log in after multiple attempts, contact your store's IT support or manager rather than trying to reset it yourself.

What to do if you can't remember your password

Your TAB password is your Luxottica network password. If you've forgotten it, don't try to reset it through TAB itself — go to your store manager or the IT contact listed in your employee handbook and ask them to reset it or direct you to the password reset tool your company uses.

Some Luxottica locations use a self-service password reset portal accessible from the employee login page, but this varies by location and system setup. Your manager will know which method applies to your store.

Troubleshooting a locked or inactive account

If you've entered your password several times and it keeps rejecting it, your account may be temporarily locked for security reasons. Wait 15 to 30 minutes and try again, or contact your manager immediately if you need access urgently.

If you haven't logged into TAB in a long time, your account may have been deactivated. This is common when staff take extended leave or change roles. Your manager can reactivate it or confirm whether you still need access to the system.

Accessing TAB on a shared or new workstation

If you're using a store computer that's new, recently updated, or shared with other staff, TAB may not be installed or visible. Check with your manager or IT support to confirm the application is installed on that machine and that your user account has permission to launch it.

Some stores require staff to request access to TAB separately from general network access, even if you have an active employee account. If you're a new hire or have recently changed departments, ask your manager whether you need to submit an access request.

Using TAB on a mobile device or tablet

TAB is primarily a desktop or workstation application and is not designed for phones or tablets. If your store uses a mobile scheduling tool, it's likely a separate app — ask your manager what mobile options are available for checking or managing appointments on the floor.

Some Luxottica locations use web-based scheduling tools that can be accessed from a browser on any device, but this depends on your store's setup. Your manager can tell you whether a mobile or web version is available to you.

Contacting support if you still can't log in

If you've tried the steps above and still can't access TAB, start with your store manager or the IT contact at your location. They have direct access to your account status and can see whether the problem is on your end or a system issue affecting multiple users.

If your entire store is experiencing TAB outages, your manager will usually know and can tell you when service is expected to return. Don't assume your login is broken if the system itself is down.

Frequently Asked Questions

Is TAB the same as the Luxottica employee portal?

No. TAB is the appointment scheduling application you use to book and manage client visits. The Luxottica employee portal is a separate system where you might clock in, view schedules, or access HR documents. You log into the portal first, then launch TAB from there or from your desktop.

Can I use the same password for TAB and other Luxottica systems?

Yes. Your TAB login is your Luxottica network login, so the password is the same across all systems that use your employee credentials. If you change your network password, it updates for TAB automatically.

What if my manager says TAB isn't available at my location?

Some Luxottica stores use different scheduling systems depending on the brand or region. Ask your manager what appointment booking system your store uses instead, and request training on that tool if you haven't received it yet.

Do I need a separate login if I work at multiple Luxottica locations?

Usually no — your employee account works across Luxottica locations if you're authorized to work at more than one. However, some locations have separate systems or access restrictions. Your manager can confirm whether your account is set up for multi-location access.

Can I reset my TAB password from home?

Only if your location offers a self-service password reset portal and you have remote access to Luxottica's network. Otherwise, you'll need to contact your manager or IT support during business hours to reset it for you.