How to Schedule an Appointment at Planned Parenthood
How to schedule an appointment at Planned Parenthood
You can schedule a Planned Parenthood appointment online through their website, by phone, or by visiting a health center in person. The fastest route is usually the website — you'll select your location, choose a service, and pick an available time slot. If you call, have your zip code ready and be prepared to answer basic questions about what you need. Wait times vary by location and season; some centers book weeks out, while others have same-week or next-day slots available.
Planned Parenthood operates over 600 health centers across the United States, and each one manages its own scheduling. There's no single national phone line or booking system — you're contacting your local center directly. If you don't know which center is nearest, the Planned Parenthood website has a location finder where you enter your zip code and see all centers within a certain distance, along with their phone numbers and hours.
Key Takeaways
- The Planned Parenthood website location finder shows all nearby centers, their hours, phone numbers, and which services each one offers.
- Online scheduling is usually fastest; you select your location, service type, and preferred time slot without waiting on hold.
- Phone scheduling requires you to call your local center directly — there is no national booking line.
- Bring photo ID, insurance information if you have it, and any medical records from other providers if this is your first visit to that center.
- If you cannot afford the full cost, ask about sliding scale fees based on your income when you schedule or at your appointment.
Finding your nearest Planned Parenthood location
Start at plannedparenthood.org and use the "Health Center" or location finder tool. Enter your zip code, and the site will show you every Planned Parenthood center within a set radius, usually sorted by distance. Each listing includes the center's address, phone number, hours of operation, and a list of services offered at that specific location — not all centers provide all services, so this step matters if you need something specific like an IUD insertion or abortion care.
Some centers are open evenings or weekends, and some are not. If you work standard hours, check the hours before you call or visit. The website also shows whether each center offers telehealth (video or phone visits) for certain services, which can be faster than an in-person appointment if that's an option for what you need.
Scheduling online versus by phone
Online scheduling through the Planned Parenthood website is usually the quickest method. You'll navigate to your local center's page, select the type of visit you need (birth control, STI testing, pregnancy test, general exam, and so on), and see available appointment slots displayed by date and time. You can book immediately without speaking to anyone. The system will ask for your name, date of birth, contact information, and insurance details if you have them.
Phone scheduling takes longer because you're waiting on hold or for a callback, but it can be useful if you have questions about what service you actually need, if you're unsure whether your insurance is accepted, or if you want to ask about cost before booking. When you call, have your zip code, date of birth, and a brief description of what you need ready. The staff member will ask whether this is your first visit to that center, whether you have insurance, and any relevant medical history.
In-person walk-ins are possible at some centers, but availability is not may provide and wait times can be long. Call ahead to ask whether your local center accepts walk-ins and what the typical wait is.
What to bring and prepare before your appointment
Bring a photo ID — a driver's license, passport, or state ID card. If you have health insurance, bring your insurance card. If you're a new patient at that center, bring any medical records from your previous doctor if you have them, though this is not required; the center can request records from your other providers if needed.
Write down any medications you're currently taking, including over-the-counter drugs and supplements, and bring that list. If you're coming for birth control, know whether you have any allergies to latex or specific medications. If you're coming for an STI test, the center will tell you whether you need to avoid urinating for a certain period before the visit — this varies by test type, so ask when you schedule.
Wear comfortable, easy-to-remove clothing if you're having a pelvic exam or ultrasound. If cost is a concern, ask about sliding scale fees when you schedule; Planned Parenthood bases fees on your income, and many people pay less than the standard rate or nothing at all.
Understanding Planned Parenthood's sliding scale fees
Planned Parenthood does not turn people away for inability to pay. If you don't have insurance or can't afford the standard fee, the center uses a sliding scale based on your household income and family size. You'll be asked about your income when you check in, and the fee will be adjusted accordingly. Some visits may cost nothing; others may cost between $0 and $200 depending on the service and your income.
The exact fees vary by location and service. A birth control visit might cost differently than an STI test or an abortion procedure. When you schedule, you can ask what the standard fee is for your service, and then ask what it would be on a sliding scale based on your approximate income. This conversation can happen over the phone or online before your appointment, or you can wait and discuss it at check-in.
What happens at your first appointment
You'll check in at the front desk and fill out a health history form, either on paper or on a tablet. This asks about your medical history, current medications, sexual history, and what brings you in today. A staff member will take your vital signs — blood pressure, temperature, heart rate — and may ask follow-up questions about your health or the reason for your visit.
You'll then see a clinician — a doctor, nurse practitioner, or physician assistant — who will talk with you about what you need and perform any necessary exam or test. If you're there for birth control, they'll discuss your options. If you're there for an STI test, they'll explain what tests you're having and how you'll get results. If you're there for a pregnancy test, they'll confirm the result and discuss your options if you're pregnant. The whole visit usually takes 30 minutes to an hour.
Before you leave, you'll get information about your results, next steps, and how to reach the center if you have questions. If you need a follow-up appointment — for example, to start a new birth control method or to get results — the staff can help you schedule it before you leave.
Rescheduling or canceling your appointment
If you need to reschedule or cancel, contact your local center as soon as you know. You can usually do this online if you booked online, or by calling the center directly. Canceling or rescheduling ahead of time helps the center offer your slot to someone else and keeps the schedule running smoothly. If you miss an appointment without canceling, the center may charge a no-show fee, though this varies by location.
If you're running late, call the center and let them know. Some centers can still see you if you're a few minutes late; others may ask you to reschedule. It's better to call than to show up significantly late without warning.
Frequently Asked Questions
Do I need insurance to schedule a Planned Parenthood appointment?
No. You can schedule and receive care whether or not you have insurance. If you do have insurance, bring your card so the center can bill it. If you don't, you'll pay on a sliding scale based on your income. Many people without insurance pay little to nothing.
Can I schedule a telehealth appointment instead of going in person?
Some Planned Parenthood centers offer telehealth visits for certain services like birth control refills, STI consultations, or pregnancy tests. When you schedule online or call, ask whether telehealth is available for what you need. Not all services can be done by video or phone — for example, pelvic exams and IUD insertions require an in-person visit.
How long does it usually take to get an appointment?
It depends on your location and the service you need. Some centers have same-week or next-day availability; others book several weeks out. Urgent care services like STI testing or pregnancy tests sometimes have faster slots than routine visits. Call or check online to see what's available at your nearest center.
What if I'm under 18 — do my parents need to know I'm going?
Planned Parenthood's confidentiality rules vary by state. In most states, minors can receive birth control and STI testing without parental consent or notification. Some states have different rules for abortion care. When you schedule, ask the center about your state's rules, or ask when you arrive for your appointment.
Can I bring someone with me to my appointment?
Yes. You can bring a friend, family member, or partner. Let the center know when you schedule if you'd like someone in the room with you during your visit. The clinician will ask you privately at some point whether you feel safe in your relationship, so having a trusted person there is fine.
This guide is general information, not professional advice. Offices and providers set their own rules, so check the details with the one you’re seeing. See our Editorial Policy.