How to Find and Book an IdentoGO Appointment Near You

IdentoGO locations are run by Idemia, a private company contracted by most U.S. states to handle fingerprinting and background checks

You cannot walk into a random fingerprinting office and expect it to work for your state licensing, employment, or background check. IdentoGO is the official provider in 40+ states, and if your state uses them, you must go to one of their locations. The company operates hundreds of sites, but availability and hours vary widely by location.

The fastest way to find a nearby appointment is to go directly to the IdentoGO website and use their location search tool. You enter your zip code, select the service you need (fingerprinting for employment, licensing, background checks, etc.), and the system shows you available appointments at nearby sites with real-time booking. You do not need to call ahead — you can book online and receive a confirmation immediately.

If your state does not use IdentoGO, you will need to find out which provider yours does use. Contact your state's licensing board, law enforcement agency, or the organization requesting the fingerprints, and they will direct you to the correct vendor.

Key Takeaways

• IdentoGO appointments are booked through their website using a zip code search; you can see real-time availability and book online without calling.
• Your state must use IdentoGO for your fingerprints to be accepted — check with the organization requesting them if you are unsure.
• Bring a valid government-issued photo ID and any documents the requesting organization told you to bring; IdentoGO will tell you what else is needed when you book.
• Appointment wait times range from same-day to several weeks depending on your location and how far in advance you book.
• If no nearby appointments are open, check back daily or look at locations 30 to 60 minutes away, as cancellations create openings constantly.

How to search for IdentoGO locations online

Go to the IdentoGO website (identogo.com) and look for the "Schedule an Appointment" or "Find a Location" button. Enter your zip code and select the type of service you need from the dropdown menu. The system will display all IdentoGO sites within a reasonable distance, sorted by availability.

Each location listing shows the address, hours of operation, and a calendar of available appointment times. Click on a time slot to book. You will be asked to provide your name, contact information, and the reason for the fingerprinting (employment, licensing, background check, etc.). After you complete the booking, you will receive a confirmation email with your appointment details, a barcode, and instructions on what to bring.

The online system updates in real time, so if you see no appointments available today, check back in a few hours or the next morning. Cancellations happen constantly, and new slots open up throughout the day.

What to bring to your IdentoGO appointment

You must bring a valid government-issued photo ID. Acceptable forms include a driver's license, passport, state ID card, or military ID. IdentoGO will not proceed without one, so do not skip this step.

Bring any documents the organization requesting the fingerprints told you to bring. This might include a completed fingerprint card, a case number, a job offer letter, or a licensing application form. If you are unsure what you need, check your confirmation email from IdentoGO or contact the organization that requested the fingerprints before your appointment.

Arrive 10 to 15 minutes early. The actual fingerprinting takes 10 to 20 minutes. Bring your confirmation email or barcode on your phone — you can show it on screen rather than printing it.

If no appointments are available near you

Availability changes constantly. Check the IdentoGO website at different times of day — early morning and late evening often have more openings than midday. Set a reminder to check back daily if you need an appointment soon.

Expand your search radius. If your nearest location is fully booked, look 30 to 60 minutes away. Many people find that driving to a less-busy location gets them in faster than waiting for an opening closer to home.

If your state uses IdentoGO but you cannot find any appointments within a reasonable distance, contact the organization that requested the fingerprints. They may be able to direct you to an alternative location, extend your deadline, or provide guidance on what to do next.

What happens after your appointment

IdentoGO sends your fingerprints electronically to the requesting organization — usually within 24 hours, though it can take up to a week depending on the agency. You do not need to pick up a copy or deliver it yourself. The organization will contact you if they need anything else.

Keep your confirmation email and appointment barcode until you receive confirmation that your fingerprints were received and processed. If the requesting organization says they never got your prints, you can use your confirmation number to follow up with IdentoGO.

Checking which states use IdentoGO

IdentoGO operates in most states, but not all. If you are unsure whether your state uses them, ask the organization requesting the fingerprints. They will tell you which vendor to use and may provide a direct link to book.

You can also call your state's licensing board or law enforcement agency and ask which fingerprinting service they accept. Do not assume — using the wrong vendor means your fingerprints will be rejected and you will have to start over.

Frequently Asked Questions

Can I book an IdentoGO appointment by phone instead of online?

IdentoGO strongly prefers online booking through their website because it is faster and more reliable. However, some locations accept phone calls. Check your local site's listing on the IdentoGO website for a phone number. Expect longer wait times if you call.

What if I miss my IdentoGO appointment?

Log back into the IdentoGO website and book a new appointment. There is no penalty for missing one, but you will need to reschedule before your deadline. If you know you cannot make it, cancel in advance so the slot opens up for someone else.

How long does it take to get results after my fingerprinting?

IdentoGO sends your fingerprints to the requesting organization within 24 hours. The organization then processes them, which can take anywhere from a few days to several weeks depending on the type of background check and how busy they are. Contact the organization directly if you need a status update.

Can I use IdentoGO fingerprints for multiple purposes?

No. Each fingerprinting is tied to a specific request and organization. If you need fingerprints for a job and a license, you will need two separate appointments. When you book, specify exactly what the fingerprints are for.

What if the IdentoGO website says my state is not available?

Your state uses a different fingerprinting vendor. Contact the organization requesting the fingerprints and ask which service they use. They will provide the correct website or phone number to book with the right provider.