How to Reschedule Your USPS Passport Appointment

You can reschedule online, by phone, or in person — the fastest route depends on how soon you need to move your appointment

USPS lets you reschedule a passport appointment through the same system where you booked it: the USPS Passport Appointment Scheduler at usps.com/passports. You can also call the post office directly or walk in and ask staff to move your date. The online method is fastest if you know your confirmation number. Phone and in-person rescheduling work if the online system is slow or if you need to speak to someone about availability.

Rescheduling is free and does not affect your passport application or fees. You keep your same appointment slot until you actively change it — simply not showing up will cancel the slot, but you will lose your time and may have to book again from scratch.

Key Takeaways

• The USPS Passport Appointment Scheduler at usps.com/passports is the fastest way to reschedule if you have your confirmation number.
• You can also call the post office branch directly or visit in person to ask staff to move your appointment to a different date or time.
• Rescheduling online takes a few minutes; phone and in-person rescheduling may require a short wait but give you real-time answers about open slots.
• If your post office has no open appointments on your new preferred date, you can check other nearby branches or ask staff when the next batch of slots opens.

Reschedule online using your confirmation number

Go to usps.com/passports and select the option to reschedule an existing appointment. You will need your confirmation number, which was sent to you by email or text when you first booked. Enter that number and your last name, and the system will pull up your current appointment.

Once your appointment appears, you can see available dates and times at that same post office location. Select your new date and time, confirm the change, and you will receive a new confirmation number. Save or print this new confirmation — bring it with you on your rescheduled appointment day.

If the system shows no open slots on your preferred dates, it means that branch is fully booked for those days. You have two choices: pick a different date at the same location, or try a different post office branch nearby.

Call the post office directly to reschedule

Find the phone number for your local post office on usps.com or by calling 1-800-ASK-USPS (1-800-275-8777). Ask to speak with someone in the passport services area. Have your confirmation number ready.

The staff member can tell you which dates and times are open at that location and move your appointment over the phone. They will give you a new confirmation number on the call. Ask them to repeat it back to you and write it down before you hang up.

Wait times vary by branch and time of day. Calling early in the morning (before 10 a.m.) or mid-week usually means a shorter hold. If you reach a general post office line, ask to be transferred to passport services or ask when the best time to call back is.

Reschedule in person at your post office

Walk into the post office where your appointment is scheduled and tell a staff member you need to reschedule. Bring your confirmation number if you have it, but staff can also look up your appointment using your name and ID.

The staff member will show you available slots on their system and move your appointment right there. You will get a new confirmation number printed or written down. This method works well if you are already at the post office or if you want to ask questions about what documents to bring.

What to do if your preferred date has no open slots

Post office passport appointment slots fill up weeks or months in advance, depending on the location and season. If your first choice of date is fully booked, you have several options.

First, check other post offices in your area. Nearby branches sometimes have different availability, especially if one location is in a busier neighborhood. Use the USPS Passport Appointment Scheduler to search by ZIP code and see which branches near you have open slots.

Second, ask the post office staff when the next batch of appointments will open. Some branches release new slots on a set schedule — for example, every Monday or the first of each month. If you know when slots typically open, you can check back at that time.

Third, consider whether you can move your target date by a few days. A date that is fully booked on a Tuesday might have availability on Wednesday or Thursday at the same location.

Canceling instead of rescheduling

If you need to cancel your appointment entirely rather than move it, you can do that through the same online scheduler, by phone, or in person. Canceling frees up your slot for someone else and removes your appointment from the system.

You can rebook a new appointment whenever you are ready — there is no penalty for canceling. However, if you cancel and appointment slots are scarce in your area, you may have to wait weeks to get another date.

What happens if you miss your rescheduled appointment

If you do not show up for your rescheduled appointment, the post office will cancel it automatically. You will lose that slot and will need to book a new appointment from the beginning. No-shows do not affect your passport application itself, but they do cost you time if you are on a deadline.

If you know you cannot make your appointment, reschedule or cancel it ahead of time rather than missing it. That way, someone else can use the slot, and you can book a new time that works for you.

Frequently Asked Questions

Can I reschedule my appointment the day before or the day of?

Yes, you can reschedule online or by phone up until the day of your appointment. However, finding an open slot on short notice is difficult because most appointments are booked weeks ahead. In-person rescheduling at your post office is your best bet if you need to move your appointment very soon.

Do I need my confirmation number to reschedule?

The confirmation number makes rescheduling faster online, but it is not required. If you do not have it, you can call the post office or visit in person, and staff can look up your appointment using your name and date of birth.

Can I reschedule to a different post office location?

Not directly through the reschedule function — the system keeps your appointment at the same branch. To move to a different post office, you will need to cancel your current appointment and book a new one at the location you prefer.

What if I reschedule and then need to reschedule again?

You can reschedule as many times as you need. Each time you change your appointment, you get a new confirmation number. Keep track of your most recent confirmation so you know which date and time you are actually booked for.

Will rescheduling delay my passport?

Rescheduling itself does not delay your passport. However, moving your appointment to a later date does push back when you can submit your application, which delays when the post office sends it to the passport agency. If you have a deadline, reschedule to the earliest available slot rather than a date further out.