How to Schedule and Manage Your ICE Check-In Appointment

What the ICE appointment scheduler does and doesn't do

The ICE appointment scheduler is a tool run by U.S. Immigration and Customs Enforcement that lets you book, reschedule, or cancel a check-in appointment without calling or visiting an office in person. You use it to pick a date and time that works for you, and you get a confirmation with the details. The scheduler does not determine whether you have to check in, what documents you need to bring, or what happens at your appointment — it only handles the scheduling part.

The system is available online through ICE's official website. You will need your A-number (your immigration case number, usually on any notice ICE has sent you) and some basic information to log in. The scheduler shows you available times at the ICE office that handles your case, based on your location and current status.

Key Takeaways

• You access the ICE appointment scheduler through ICE's official website using your A-number and personal information to log in.
• The scheduler shows available appointment times at the ICE office responsible for your case, and you can pick the date and time that suits you.
• You will receive a confirmation email or notice with your appointment details, which you should save and bring with you.
• If you need to reschedule or cancel, you can do so through the same scheduler, but contact ICE directly if you cannot access the system or have questions about your specific case.
• Failing to show up for a scheduled appointment without contacting ICE can result in serious consequences for your immigration status.

How to log in and find your appointment options

Go to the ICE online appointment scheduler on ICE's official website. You will be asked to enter your A-number and date of birth to verify your identity. If you do not have your A-number, check any notice or document ICE has sent you — it is usually an eight or nine-digit number. If you cannot find it, contact the ICE office handling your case directly before trying the scheduler.

Once you log in, the system will show you the office location assigned to your case and the available appointment slots. These slots are usually listed by date and time. The scheduler will only show times that are actually open — if a time slot does not appear, it is not available. You cannot request a specific time outside what the system shows you.

Picking a date and time, and what happens next

Select the date and time that works best for you from the available options. The scheduler will ask you to confirm your choice and may ask you to verify your contact information — your phone number and mailing address. Make sure this information is correct, because ICE will use it to reach you if there are changes.

After you confirm, you will receive a confirmation screen with your appointment details. Write down or screenshot this information: the date, time, location, and any reference number. You should also receive a confirmation email or notice in the mail. Keep all of these for your records and bring them with you on the day of your appointment.

Rescheduling or canceling an appointment

If you need to change your appointment, log back into the scheduler using the same A-number and date of birth. You should see an option to view or modify your current appointment. Select the reschedule option and pick a new date and time from the available slots. Confirm the change, and you will receive a new confirmation with the updated details.

If you need to cancel instead of reschedule, the scheduler will usually have a cancel option as well. However, canceling without rescheduling means you will not have an appointment on file. Contact the ICE office directly if you cancel, because you may need to reschedule soon after or explain why you canceled. Do not simply skip an appointment without taking action through the scheduler or calling ICE.

What to bring and what to expect on appointment day

Bring your confirmation notice or the details you saved from the scheduler, along with a valid government-issued photo ID. You should also bring any documents related to your immigration case that ICE has asked you to bring in previous notices. Arrive at least 10 to 15 minutes early.

At the appointment, you will check in at the front desk and may be asked questions about your current address, employment, or immigration status. The length of the appointment varies depending on what ICE needs to discuss or verify. If you do not understand a question, ask for clarification. If you have concerns about your case, you can ask to speak with a supervisor, though this may extend your appointment time.

If you cannot access the scheduler or have other problems

If you try to log in and receive an error, or if your A-number does not work, contact the ICE office that handles your case by phone or in person. The office address and phone number should be on any notice ICE has sent you. Explain that you are trying to schedule an appointment and ask for help.

If you have a question about what documents to bring, what your appointment is for, or whether you are required to check in, the ICE office is the right place to ask. The scheduler itself does not answer these questions — it only books times. Do not wait until the day of your appointment to ask; call ahead if you are unsure about anything.

What happens if you miss your appointment

If you do not show up for a scheduled appointment and do not contact ICE beforehand to reschedule or explain, this can be treated as a failure to report. Depending on your immigration status and the reason for your check-in, a missed appointment can result in a notice to appear in immigration court, a warrant, or other enforcement action. The consequences are serious and can affect your ability to stay in the United States.

If you know you will miss your appointment, contact the ICE office as soon as possible — before the appointment time if you can. Explain why you cannot make it and ask about rescheduling. If you miss the appointment by accident, call the office the same day or the next day to explain and reschedule. Do not ignore a missed appointment.

Frequently Asked Questions

Do I have to use the online scheduler, or can I call to make an appointment?

The online scheduler is the preferred method, but you can also call the ICE office handling your case if you cannot use the website or prefer to schedule by phone. The phone number should be on any notice ICE sent you. Both methods result in the same appointment.

What if the scheduler shows no available times?

If no times are available, the office may be fully booked. Check back in a few days, as new slots are sometimes added. You can also call the ICE office directly to ask when the next appointments will be available or to request a specific time if you have a hardship.

Can I reschedule my appointment multiple times?

You can reschedule through the scheduler, but repeatedly canceling or rescheduling without good reason may raise concerns with ICE. If you have a legitimate reason to reschedule — illness, work conflict, transportation issue — do so, but try to keep rescheduling to a minimum.

What if I move to a different city before my appointment?

Contact the ICE office handling your case as soon as you move. They will tell you whether your appointment transfers to a new office or whether you need to reschedule. Do not assume the appointment is still valid at your old location if you have moved.

Is the online scheduler the same as the government website?

Yes, the scheduler is part of ICE's official government website. Make sure you are on the real ICE.gov domain and not a third-party site. Do not enter your information on any website that is not clearly labeled as an official U.S. government site.