How to Book a Passport Appointment in Colorado Springs

Where to book your passport appointment in Colorado Springs

The U.S. Post Office at 1918 East Platte Avenue in Colorado Springs accepts passport applications and renewals by appointment. This is the main location where residents can handle passport work without traveling to Denver. You book through the federal passport system, not through the Post Office directly.

To schedule, visit travel.state.gov/appointments and search for Colorado Springs. The system shows available dates and times at the Post Office location. You can also call the Post Office at 719-471-9701 to ask about current appointment availability, though the online system is faster and shows real-time openings.

A second option is the Colorado Springs City Hall Annex at 30 South Nevada Avenue, which also handles passport services by appointment through the same federal system. Both locations process the same services, so choose based on which address works better for your schedule.

Key Takeaways

• Book your Colorado Springs passport appointment through travel.state.gov/appointments, not by calling the Post Office or City Hall directly.
• Two locations serve Colorado Springs: the Post Office at 1918 East Platte Avenue and City Hall Annex at 30 South Nevada Avenue.
• Bring your completed DS-11 form (new passport) or DS-82 form (renewal), a government-issued ID, proof of citizenship, and a passport photo.
• Processing time varies: routine service takes 6 to 8 weeks, and expedited service (available for an extra fee) takes 2 to 3 weeks.
• Appointment slots fill weeks in advance during summer and around holidays, so book as soon as your travel dates are set.

What documents you need to bring

The documents required depend on whether you are renewing or applying for a new passport. For a new passport, bring your completed DS-11 form (print it before your appointment), an original or certified copy of your birth certificate, a government-issued photo ID like a driver's license, and a passport photo (2x2 inches, taken within the last 6 months).

For a passport renewal, the requirements are simpler if your passport is still valid and was issued when you were 16 or older. Bring your completed DS-82 form, your current passport, and a new passport photo. If your passport was lost, stolen, or significantly damaged, you must apply as if it were new and bring the DS-11 form instead.

Bring the originals of all documents, not photocopies. The Post Office and City Hall staff will not accept copies of birth certificates or IDs. If your birth certificate is a certified copy (issued by the vital records office in the county where you were born), that counts as an original.

How to prepare before your appointment

Download and fill out your form before you arrive. The DS-11 (new passport) and DS-82 (renewal) are both on the State Department website. Print the form and sign it in front of the staff member during your appointment — do not sign it beforehand. Bring the unsigned form if you are unsure whether to sign it.

Have your passport photo ready. You can get one taken at the Post Office or City Hall location itself, but this adds time and cost to your appointment. It is faster to bring a photo you already have. The photo must be 2x2 inches, in color, with a white or off-white background, and taken within the last 6 months.

Know your processing timeline before you book. Routine service takes 6 to 8 weeks from the day the Post Office receives your application. Expedited service costs extra and takes 2 to 3 weeks. If you need your passport faster than expedited service allows, you cannot get it in Colorado Springs — you would have to travel to the Denver Passport Agency for an emergency appointment.

Fees and payment methods

A new adult passport (valid for 10 years) costs $130 for the passport itself plus a $35 execution fee, totaling $165. A passport book and card together costs $165 plus $35, totaling $200. Renewal costs $110 plus $35, totaling $145. These are federal fees set by the State Department and do not vary by location.

Expedited service adds $60 to any application. If you need your passport in fewer than 2 weeks, you cannot use the Colorado Springs locations — you must go to the Denver Passport Agency or apply for an emergency passport through the State Department.

Both the Post Office and City Hall accept cash, check, and credit or debit card. Bring exact payment or be prepared for change. The staff will not process your application until payment is received.

Appointment availability and booking tips

Slots at both Colorado Springs locations fill quickly, especially from May through August and in November and December. Book as soon as you know your travel dates. The system opens appointments about 2 to 3 months in advance, so if you need a passport in 6 weeks, you should have options. If you need one in 2 weeks, appointments may be full.

If the Colorado Springs locations show no availability, check Denver locations as a backup. The Denver Passport Agency at 1999 Broadway is a federal office (not a Post Office) and sometimes has earlier appointments. However, you would have to travel to Denver for your appointment.

Cancellations happen regularly, so if your preferred date is booked, check back every few days. The system updates in real time as people cancel.

What happens during your appointment

Arrive 10 to 15 minutes early. The staff member will review your documents, ask you to sign your form in front of them, take your photo if you did not bring one, collect your payment, and give you a receipt. The entire process usually takes 20 to 30 minutes.

You will not receive your passport at the appointment. The Post Office or City Hall sends your application to the State Department's processing center. You will receive your passport by mail at the address you provide. Routine service takes 6 to 8 weeks from the appointment date. Expedited service takes 2 to 3 weeks.

Keep your receipt. It shows your application number and expected delivery date. If your passport does not arrive within the timeframe, use the receipt to track it on the State Department website.

If you need your passport faster

If you need your passport in fewer than 2 weeks, the Colorado Springs Post Office and City Hall cannot help you. You must go to the Denver Passport Agency at 1999 Broadway, Denver, CO 80202. This is a federal office that handles emergency and expedited cases.

Call the Denver agency at 303-969-7788 to ask about emergency appointment availability. You will need to show proof of imminent travel (a plane ticket or cruise confirmation) and pay the expedited fee plus an additional emergency fee. Bring all the same documents you would bring to Colorado Springs.

If you cannot travel to Denver and your need is truly urgent (travel within days), contact the State Department's emergency line at 1-877-487-2778. They can sometimes issue a temporary passport or direct you to the nearest location that can help.

Frequently Asked Questions

Can I renew my passport by mail instead of going in person?

Yes, if your passport is still valid, was issued when you were 16 or older, and is not damaged or lost. Mail your completed DS-82 form, current passport, new photo, and payment to the address on the form. This takes 6 to 8 weeks for routine service. You do not need an appointment for mail renewal.

What if I do not have a birth certificate?

You need an original or certified copy. If you do not have one, contact the vital records office in the county where you were born and request a certified copy. This can take 1 to 4 weeks depending on the county. Plan ahead if you are missing this document.

Can I change my name on my passport at the Colorado Springs location?

Yes, if you have a court order, marriage certificate, or divorce decree showing the name change. Bring the original or certified copy along with your other documents. The staff will process it as a new passport application, not a renewal.

What if my appointment time does not work anymore?

Cancel through travel.state.gov/appointments and rebook a different time. Cancellations free up slots for other people and may open earlier dates you did not see before.

Do I need an appointment, or can I walk in?

Appointments are required. The Post Office and City Hall do not accept walk-ins for passport services. Book through the federal system before you go.